Writing Samples
Technology writing includes everything from articles, tutorials, and procedures documentation to content strategy all the way down to error messages and micro-content. These links are to PDFs of longer documents.
Writing and Content Management
Designing a content strategy that supports business goals and user needs is my idea of fun! It means standardizing in-application messaging and on-screen text, writing micro-content, creating delighters, compiling style guides, and designing research studies and surveys to get the most valuable feedback possible. If you're lucky, you get to work on something really fun!
Style guides, UX personas, microcontent, documentation, content strategy and more
PromonTech Style Guide (PDF) - includes content strategy for consumer product
Client Content Guide (PDF) - For Client Services to use during implementation
Persona Activity Plan (PDF) - Guide for the Presenter
Persona Activity Worksheet (PDF) - For participants
